1. Your Privacy

Zheng He TCM PLT respects the privacy of your personal information and is committed to protecting the confidentiality and security of your personal data.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make an appointment, receive treatment, enrol in our courses, or communicate with us.

2. Information We Collect

We may collect personal information including, but not limited to:

• Name
• Contact information such as phone number, email address, and address
• Identification information where required
• Health information, medical history, treatment records, and information provided during consultation
• Course registration and payment information
• Any other information voluntarily provided by you

3. Use of Your Personal Information

Your personal information may be used for the following purposes:

• Providing Traditional Chinese Medicine consultation and treatment services
• Managing appointments and customer records
• Processing payments and transactions
• Providing course registration and educational services
• Communicating with you regarding appointments, services, courses, promotions, and updates
• Improving our services and customer experience
• Complying with legal and regulatory requirements

4. Protection of Personal Information

Zheng He TCM PLT takes reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

Access to personal information is limited to authorized personnel who require such information to provide our services.

5. Disclosure of Information

We will not sell, rent, or trade your personal information to third parties.

Your personal information may only be disclosed to:

• Payment gateway providers for processing transactions
• Service providers assisting us in operating our business
• Professional advisers, auditors, or legal representatives
• Government authorities or regulators where required by law

6. Payment Information

Online payments may be processed through third-party payment gateway providers such as SenangPay.

Zheng He TCM PLT does not store or retain your credit card or banking details. Payment information is handled securely by the respective payment service providers.

7. Communication and Marketing

With your consent, Zheng He TCM PLT may contact you regarding:

• Health-related information
• Clinic updates
• Courses and workshops
• Promotions and special offers

You may request to stop receiving marketing communications from us at any time.

8. Cookies

Our website may use cookies to improve user experience, analyse website traffic, and enhance our services.

You may adjust your browser settings to disable cookies if you prefer.

9. Third-Party Websites

Our website may contain links to third-party websites.

Zheng He TCM PLT is not responsible for the privacy practices or content of these external websites. Users are encouraged to review the privacy policies of third-party websites before providing personal information.

10. Access and Correction of Personal Information

You may request access to or correction of your personal information held by Zheng He TCM PLT by contacting us.

We may require verification of your identity before processing such requests.

11. Changes to This Privacy Policy

Zheng He TCM PLT reserves the right to update this Privacy Policy from time to time.

Any changes will be published on our website and shall take effect upon publication.

12. Contact Us

If you have any questions regarding this Privacy Policy or wish to request access, correction, or withdrawal of consent regarding your personal information, please contact us:

Zheng He TCM PLT
Email: zhenghetcm@gmail.com
Website: https://www.zhenghetcm.com.my/